Returns and Exchanges

• All requests for returns, exchanges, or refunds must go through our Customer Service Department for authorization.
• You have a 30-day window starting from the date of purchase to initiate a return or exchange.
• To qualify, the item must be in new, unused condition, and it should include all original packaging and accompanying accessories.
• Please provide a valid receipt or proof of purchase when requesting returns or exchanges.
• It's important to note that additional shipping and handling charges may apply. However, if the return or exchange is due to an error on our part or a defect, these charges will be waived.

Shipping

• Customers are responsible for covering all shipping costs associated with returns or exchanges, and please be aware that these costs are non-refundable.
• Items that do not meet our criteria for resale cannot be refunded. Proper packaging is essential to prevent damage during the return process.

Refunds

• Following the receipt and inspection of your returned items, you will receive notification regarding the status of your refund request.
• If your return is approved, a refund will be processed within 7 business days.
• Refunds will exclusively be issued to the original payment method used for the purchase.
• Please be aware that shipping costs are non-refundable unless the return is linked to a product defect.

Contact Us

To initiate a return, exchange, or refund, please click here to fill out a form.